Any questions? Please contact our customer service team.

All the channels listed below can help you however, it will most efficiently addressed by our support representatives, if you post it to the live chat.

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Live Chat

Chat with a Customer Advocate

9am-5pm EST Mon-Fri

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Email Us

Our email address is [email protected]

We’ll respond within 1 business day

Email

Call Us

You can call us at
+1 650 282 2042

9am-5pm EST Mon-Fri

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Frequently Asked Questions

Please read our FAQ below (Clicking the text to view) before sending us a message.

What is Buyer Protection?
Which payment methods are accepted in the Online Shop?
How long will my delivery take?
How secure is shopping in the Online Shop? Is my data protected?
What exactly happens after ordering?
Will I receive confirmation of my order?